The Hub of Hope began in January 2011 as part of the Philadelphia Winter Initiative—a city wide program to open more spaces during the coldest months of the year. The Hub opened each winter from January through April for a few hours each day. An important purpose of the Hub of Hope was to meet the City’s most vulnerable residents where they were—namely, in the Suburban Station Concourse. The original Hub of Hope was roughly 900 square feet, located in a former salon store front. In the summer of 2017, Project HOME began conversations with SEPTA and the City of Philadelphia, and 6 months later, the Hub opened as a year-round program on January 31, 2018.
The Hub of Hope offers a safe place where people who are experiencing homelessness can enjoy a warm cup of coffee, take a shower, wash their laundry, and speak to peers or resource coordinators and ultimately, begin the process of finding a permanent home. In addition to social services, the Hub of Hope offers a range of health care services, including—primary medical care, behavioral health care, and reproductive health services.
Daily services include:
Resource Coordination (Case Management)
Showers (6 a.m. to 3:15 p.m.)
Laundry (6 a.m. to 2:15 p.m.)
Transportation to Shelter with CATCH
The Living Room
The best way to get involved and get to know the Hub of Hope better is to visit the Project HOME’s website and find a volunteer opportunity that best suits you! Head to projecthome.org/volunteer to sign up to volunteer, to give, or read about the impact of Project HOME on the Philadelphia community.